FAQ's

How fast is delivery?

2 working days, NI, Highlands and remote areas will be slightly longer

Do you offer a collection service?

No

Are the items in stock?

Yes, we hold a huge range of stock

Do I have to order via the website?

Yes, we only take orders via this website 

Can I send over a Purchase Order?

No, al orders must go through the website

Do you send goods to Ireland / Europe?

Yes, email the office with a list of goods and address for a quote 

I am looking to obtain a VAT invoice, how do I get one?

One is always sent with the goods and a VAT invoice is automatically emailed out once you have placed the order, if you still need a copy please email sales@stainlessdirect.co.uk with your order number and we can email a copy over 

What are the delivery costs?

There is a postage calculator in the basket area - simply add all your items to your basket and enter your postcode for a quick quote

Do you offer Trade Accounts?

No, we are strictly a pre payment website, our prices are as advertised online - we offer fair price for everyone 

Can you send me a quote please?

No, our prices are as advertised, please add your items into your basket and use the postage calculator, this will give you a price that you will pay if you place the order with us

If you have anymore questions please email sales@stainlessdirect.co.uk