Returns Policy

Stainless Direct RETURNS


We understand that you may need to return goods to us - Please return the goods in a resellable condition within 30 days of purchase to the below address



Unit 19 Primrose Hill Trading Estate

Cradley Road, Dudley

West Midlands, DY2 9SA


With your return it is important that you enclose a copy of your invoice, please make a note on the invoice requesting which items you would like to be refunded


We can not refund personalised orders such as:

  • Wire rope fabrications ordered via the wire rope builder page 
  • 'per meter' cuts of wire rope
  • 'per meter' cuts of steel chain



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