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FAQ's
How fast is delivery?
2 working days, NI, Highlands and remote areas will be slightly longer
Do you offer a collection service?
No
Are the items in stock?
Yes, we hold a huge range of stock
Do I have to order via the website?
Yes, we only take orders via this website
Can I send over a Purchase Order?
No, al orders must go through the website
Do you send goods to Ireland / Europe?
Yes, email the office with a list of goods and address for a quote
I am looking to obtain a VAT invoice, how do I get one?
One is always sent with the goods and a VAT invoice is automatically emailed out once you have placed the order, if you still need a copy please email sales@stainlessdirect.co.uk with your order number and we can email a copy over
What are the delivery costs?
There is a postage calculator in the basket area - simply add all your items to your basket and enter your postcode for a quick quote
Do you offer Trade Accounts?
No, we are strictly a pre payment website, our prices are as advertised online - we offer fair price for everyone
Can you send me a quote please?
No, our prices are as advertised, please add your items into your basket and use the postage calculator, this will give you a price that you will pay if you place the order with us
If you have anymore questions please email sales@stainlessdirect.co.uk